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Let’s talk about your technology
Tell us what’s working and what isn’t. We’ll set up a short call and a free assessment — no pressure and no sales script.
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Common questions
Good things to know before you call
What size businesses do you support?
Most of our clients have between 5 and 100 employees. That is the sweet spot where a business needs real IT support but does not need — or want to pay for — a full in-house department.
How does flat-rate pricing work?
You pay a predictable monthly amount based on your team size and the services you need. Help desk, monitoring, patching, and security are included — you are not billed per ticket, so calling for help never costs you extra.
Do you come on-site or is everything remote?
Both. Most issues we fix remotely in minutes. When something needs hands on hardware, we come to you — we are based in Placer County and cover the greater Sacramento area.
We already have an IT person. Can you work with them?
Yes. Plenty of our clients have someone in-house who handles the day-to-day. We back them up with monitoring, security, after-hours coverage, and a bench of specialists for the bigger projects.
What happens if we have an emergency after hours?
Managed clients get 24/7 emergency coverage. Monitoring catches many problems before you notice them, and there is always a way to reach a technician when something urgent happens.
How hard is it to switch from our current provider?
Easier than most people expect. We handle the handoff, document your environment, and coordinate the transition so your team keeps working. A typical onboarding takes one to three weeks.